Training and Services

Bang The Table has a range of training and services packages available to support your organisation with EHQ.

We can help you develop successful online engagement strategies, enhance your digital engagement practice and keep you up-to-date with all the technologies and tools that make EngagementHQ the world’s leading digital engagement software. We can also take over site management of your projects and build them for you.

EHQ STARTER

All EngagementHQ licences come with access to our site launch webinars and are privy to a peer-review process designed to help get projects off the ground. These 1-hour online sessions will help you think through your engagement methodology and introduce you to the tools and features of EngagementHQ. You will also get access to quarterly refresher training sessions, strategic catch-ups and invitations to our client meetups and community of practice platform.

Check our events calendar for upcoming refresher training or book a peer review.

FACE-TO-FACE ONBOARDING

Face-2-Face On-Boarding is our recommended training option for all new EngagementHQ users wanting to ready their teams for online engagement. It provides the flexibility of a full day (6-hour) in-house training session for up to 15 people, where attendees learn more about the platform and workshop online engagement strategies with our Learning and Practice Manager. This is a great way to embed online engagement in your organisation.

Cost: $5000

ONLINE PROFESSIONAL DEVELOPMENT

As part of our commitment to developing the skills of online engagement practitioners, we offer a monthly professional development program to help build digital skills and create a community of best practice. These sessions delivered as webinars and can be attended anywhere you can get an internet connection.

Check our events calendar for upcoming online professional development training.

EHQ MASTER

Embedding online engagement in your organisation

If you are new to online engagement or have been doing it for a while and struggling to get the buy-in you need to effectively reach your community, this program will assist you in developing methods for embedding online engagement in your organisation.

This full-day training will look at your current engagement practices and help you seamlessly incorporate online engagement by looking at industry best practice, writing techniques, communications strategies and engagement tool selection.

Allowing you to bring along your consultation ideas, this program can assist you in developing you next engagement methodology and help you identify the roles different team members will have to play in order for success.

Key skills that are developed in this session include, writing for engagement, understanding roles and responsibilities, identifying measures of success and tracking your consultation, developing organisational processes for publishing consultations, using community input for decision making, promotion and closing the loop strategies.

Online engagement review and analysis

An online review ensures you are providing the best opportunities for your community and helps you measure if you are reaching a representative selection of your community to promote effective decision-making.

Understanding your online engagement database, your user interactions and analysing your consultation successes and failures will help you get a picture of your current practice.

This full day program is designed to help you review your engagement practices and develop strategies for better utilisation and methods for engagement.

You will learn how to draw insights from your database, benchmark your current practices and review your online engagement tool usage. It will also provide you with opportunity to train new team members, refresh you knowledge of EHQ and brush up on new features and best practice examples.

Develop and online strategy

Work with us to develop your next online consultation with a full day workshop tailored to your needs. Bring along you project ideas, timeframes and goals and we will work with you to develop your next online consultation utilising EHQ. This session is your opportunity to work with our online engagement experts in order to get the best results for your next project.

During this session we will help you map your online engagement methodology, write your engagement questions, select the right tools, develop your content, identify your community and develop strategies to reach them. We will also provide you with tools and techniques to provide effective feedback and set you up with a roadmap for reporting on your consultation.

Use this training if you are about to embark on community visioning project, strategic planning, local law amendments or even infrastructure projects.

MASTERCLASSES

Throughout the year, we run subject-specific masterclasses for professionals wishing to expand their digital citizen engagement practice and develop new skills.

Find our more about our masterclasses here.

To enquire about any of our training or support options, please get in touch with support@enagegmenthq.com.

SITE MANAGEMENT

If you’re working in a fast-paced environment and you require extra support building and managing your EHQ site, our site management are perfect for you.

Site management allows you to provide us with you content and a brief and we will work for you to build and launch your projects. You will be provided with a dedicated online engagement manager and work directly with them to manager your online consultations.

Our packages are available in bundles and can scale according to your needs. They can greatly assist you in developing your strategy and we will provide you with advice on tools selection and strategy.

All you have to do is provide our online engagement managers with your content and a brief and we’ll get to work on building your sites. This service is available for full site-builds and management as well as single page builds.

To upload your content for this service click here.



Bang The Table has a range of training and services packages available to support your organisation with EHQ.

We can help you develop successful online engagement strategies, enhance your digital engagement practice and keep you up-to-date with all the technologies and tools that make EngagementHQ the world’s leading digital engagement software. We can also take over site management of your projects and build them for you.

EHQ STARTER

All EngagementHQ licences come with access to our site launch webinars and are privy to a peer-review process designed to help get projects off the ground. These 1-hour online sessions will help you think through your engagement methodology and introduce you to the tools and features of EngagementHQ. You will also get access to quarterly refresher training sessions, strategic catch-ups and invitations to our client meetups and community of practice platform.

Check our events calendar for upcoming refresher training or book a peer review.

FACE-TO-FACE ONBOARDING

Face-2-Face On-Boarding is our recommended training option for all new EngagementHQ users wanting to ready their teams for online engagement. It provides the flexibility of a full day (6-hour) in-house training session for up to 15 people, where attendees learn more about the platform and workshop online engagement strategies with our Learning and Practice Manager. This is a great way to embed online engagement in your organisation.

Cost: $5000

ONLINE PROFESSIONAL DEVELOPMENT

As part of our commitment to developing the skills of online engagement practitioners, we offer a monthly professional development program to help build digital skills and create a community of best practice. These sessions delivered as webinars and can be attended anywhere you can get an internet connection.

Check our events calendar for upcoming online professional development training.

EHQ MASTER

Embedding online engagement in your organisation

If you are new to online engagement or have been doing it for a while and struggling to get the buy-in you need to effectively reach your community, this program will assist you in developing methods for embedding online engagement in your organisation.

This full-day training will look at your current engagement practices and help you seamlessly incorporate online engagement by looking at industry best practice, writing techniques, communications strategies and engagement tool selection.

Allowing you to bring along your consultation ideas, this program can assist you in developing you next engagement methodology and help you identify the roles different team members will have to play in order for success.

Key skills that are developed in this session include, writing for engagement, understanding roles and responsibilities, identifying measures of success and tracking your consultation, developing organisational processes for publishing consultations, using community input for decision making, promotion and closing the loop strategies.

Online engagement review and analysis

An online review ensures you are providing the best opportunities for your community and helps you measure if you are reaching a representative selection of your community to promote effective decision-making.

Understanding your online engagement database, your user interactions and analysing your consultation successes and failures will help you get a picture of your current practice.

This full day program is designed to help you review your engagement practices and develop strategies for better utilisation and methods for engagement.

You will learn how to draw insights from your database, benchmark your current practices and review your online engagement tool usage. It will also provide you with opportunity to train new team members, refresh you knowledge of EHQ and brush up on new features and best practice examples.

Develop and online strategy

Work with us to develop your next online consultation with a full day workshop tailored to your needs. Bring along you project ideas, timeframes and goals and we will work with you to develop your next online consultation utilising EHQ. This session is your opportunity to work with our online engagement experts in order to get the best results for your next project.

During this session we will help you map your online engagement methodology, write your engagement questions, select the right tools, develop your content, identify your community and develop strategies to reach them. We will also provide you with tools and techniques to provide effective feedback and set you up with a roadmap for reporting on your consultation.

Use this training if you are about to embark on community visioning project, strategic planning, local law amendments or even infrastructure projects.

MASTERCLASSES

Throughout the year, we run subject-specific masterclasses for professionals wishing to expand their digital citizen engagement practice and develop new skills.

Find our more about our masterclasses here.

To enquire about any of our training or support options, please get in touch with support@enagegmenthq.com.

SITE MANAGEMENT

If you’re working in a fast-paced environment and you require extra support building and managing your EHQ site, our site management are perfect for you.

Site management allows you to provide us with you content and a brief and we will work for you to build and launch your projects. You will be provided with a dedicated online engagement manager and work directly with them to manager your online consultations.

Our packages are available in bundles and can scale according to your needs. They can greatly assist you in developing your strategy and we will provide you with advice on tools selection and strategy.

All you have to do is provide our online engagement managers with your content and a brief and we’ll get to work on building your sites. This service is available for full site-builds and management as well as single page builds.

To upload your content for this service click here.